It’s been a year since the big Amazon-Whole Foods merger — how has it changed the supermarket industry?

August 30, 2018

Listen to Burt Flickinger on 89.3 KPCC AirTalk discuss the Amazon-Whole Foods merger

AirTalk | 89.3 KPCC

It’s been a year since Amazon bought Whole Foods, and thought the organic supermarket chain isn’t all that different, the partnership has prompted changes to others players in the grocery business.

Competitors such as Kroger, Costco, Walmart and Target have all taken measures both online and in their brick-and-mortar stores to prevent losing customers by keeping prices low, expanding online and in-store pickup options and making technological changes. One growing trend is the “click-and-collect” option, a hybrid e-commerce model where people can buy groceries online and then pick them up in a brick-and-mortar location, at their convenience.

What other changes have supermarkets made in light of the Amazon-Whole Foods merger?

GUESTS:
Phil Lempert, a supermarket and consumer behavior analyst with the Santa Monica-based publication SupermarketGuru.com; he tweets @PhilLempert

Burt P. Flickinger III, managing director of Strategic Resource Group, a consumer industry consulting firm in New York; he tweets @Burt_Flickinger